Privacy policy
Effective Date: 21May2026
Last Updated: 21May2026
Welcome to The Mane Campus (“Company,” “we,” “our,” or “us”). This Privacy Policy describes how The Mane Campus collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from our website (“Site”), interact with our services, communicate with us, or otherwise engage with our brand.
By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy.
IMPORTANT DISCLAIMER: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. The Mane Campus recommends consulting a licensed attorney familiar with ecommerce, privacy, consumer protection, and Shopify-related compliance requirements to ensure this policy meets all applicable laws in your jurisdiction.
1. Business Information
The Mane Campus is an ecommerce hair extension and beauty brand that sells raw hairextensions and related beauty products through a Shopify-powered online store.
For privacy-related questions or requests, please contact:
Email: info@themanecampus.com
Business Address: 5900 Balcones Drive, Suite 100 Austin, TX 78731
Website: www.themanecampus.com
2. Information We Collect
We may collect the following categories of information from customers, visitors, and users:
A. Personal Information
When you place an order, create an account, subscribe to marketing communications, or contact us, we may collect:
● Full name
● Billing address
● Shipping address
● Email address
● Phone number
● Payment information
● Order history
● Account login credentials
● Customer support communications
B. Device & Usage Information
When you browse our Site, we may automatically collect:
● IP address
● Browser type
● Device type
● Operating system
● Referring website
● Time zone
● Pages viewed
● Clickstream data
● Shopping behavior
● Cookies and tracking technologies
C. Marketing & Social Media Information
We may collect information from:
● Social media interactions
● Marketing campaign engagement
● SMS and email subscriptions
● Product reviews and testimonials
● Giveaway or promotional entries
3. How We Use Your Information
We may use collected information to:
● Process and fulfill orders
● Provide customer support
● Improve our products and website experience
● Send transactional communications
● Send marketing emails and promotional offers
● Detect fraudulent or unauthorized activity
● Prevent abuse of our website or services
● Comply with legal obligations
● Analyze business performance and customer trends
● Customize shopping experiences
● Enforce our Terms and Conditions
The Mane Campus reserves the right to use anonymized and aggregated customer data for analytics, research, operational improvements, and business development purposes.
4. Shopify & Third-Party Service Providers
Our store is hosted on Shopify Inc., which provides the ecommerce platform that enables us to sell products and services.
Your information may be stored through Shopify’s data storage systems, databases, and applications. Shopify stores data on secure servers protected by industry-standard security measures.
To learn more about Shopify’s privacy practices, please review Shopify’s privacy policy.
We may also share information with trusted third-party providers, including:
● Payment processors
● Shipping and fulfillment partners
● Fraud prevention providers
● Marketing platforms
● Email and SMS providers
● Analytics services
● Customer support software
● Advertising networks
● Social media platforms
These third parties may process information only as necessary to provide services to The Mane Campus.
5. Payment Information
Payment transactions are processed through secure third-party payment providers. The Mane Campus does not directly store full payment card numbers on its servers.
Customers are responsible for ensuring that payment information submitted is accurate and authorized.
The Mane Campus reserves the right to refuse, cancel, or flag transactions suspected of fraud, unauthorized activity, chargeback abuse, or violations of applicable laws.
6. Cookies & Tracking Technologies
Our Site uses cookies, pixels, analytics tools, and similar technologies to:
● Improve website functionality
● Personalize user experiences
● Remember shopping cart preferences
● Measure advertising performance
● Analyze customer behavior
● Prevent fraudulent activity
By using our Site, you consent to our use of cookies and related technologies unless disabled through your browser settings.
Please note that disabling cookies may affect certain website functionality.
7. Marketing Communications
By subscribing to our email or SMS marketing, you consent to receive promotional
communications from The Mane Campus.
You may opt out at any time by:
● Clicking the unsubscribe link in emails
● Replying STOP to SMS messages
● Contacting us directly
Message and data rates may apply.
The Mane Campus is not responsible for delayed or failed message delivery caused by mobile carriers, internet providers, or third-party platforms.
8. Product Reviews, Testimonials & User Content
If you submit reviews, testimonials, photos, videos, social media tags, or other content to The Mane Campus:
● You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, publish, display, edit, and distribute such content for marketing and business purposes.
● You represent that you own or have permission to submit the content.
● You acknowledge that submitted content may be publicly visible.
The Mane Campus reserves the right to remove or refuse content at its sole discretion.
9. Hair Extension Product Disclaimer
The Mane Campus sells cosmetic and beauty-related products, including raw hair extensions.
Individual results and experiences may vary depending on maintenance, installation methods, styling practices, environmental exposure, and product care.
To the fullest extent permitted by law:
● The Mane Campus makes no guarantees regarding individual customer satisfaction or product longevity.
● Customers are responsible for proper installation, maintenance, and care of products.
● The Mane Campus is not liable for allergic reactions, misuse, improper installation, salon-related damages, color processing outcomes, or third-party stylist errors.
● Customers are encouraged to consult professional stylists before altering or chemically processing products.
All products are provided “as is” and “as available” except where otherwise required by law.
10. Limitation of Liability
To the maximum extent permitted by law, The Mane Campus and its owners, employees, affiliates, contractors, agents, successors, and representatives shall not be liable for:
● Indirect damages
● Incidental damages
● Consequential damages
● Lost profits
● Emotional distress
● Data loss
● Business interruption
● Unauthorized access to information
● Third-party misconduct
● Website interruptions or technical failures
● Delays in shipping or fulfillment
● Product misuse or improper handling
In no event shall The Mane Campus’ total liability exceed the amount paid by the customer for the applicable order.
Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to certain users.
11. Indemnification
By using our Site, you agree to indemnify, defend, and hold harmless The Mane Campus and its owners, affiliates, employees, agents, and partners from and against any claims, liabilities, damages, losses, expenses, or legal fees arising out of:
● Your misuse of the Site
● Violation of these policies
● Fraudulent activity
● Infringement of intellectual property rights
● Violation of applicable laws
● User-generated content submitted by you
12. Fraud Prevention & Chargebacks
The Mane Campus reserves the right to investigate suspicious orders, fraud claims, chargebacks, or abusive purchasing behavior.
We may:
● Request identity verification
● Cancel suspicious orders
● Refuse future service
● Report fraudulent activity to payment providers or law enforcement
● Retain transaction records for legal and fraud prevention purposes
Customers who initiate false chargebacks may be subject to account restrictions or legal action where permitted by law.
13. Data Retention
We retain customer information for as long as reasonably necessary to:
● Provide services
● Complete transactions
● Maintain business records
● Comply with legal obligations
● Resolve disputes
● Enforce agreements
We reserve the right to retain certain information as required by law or for legitimate business purposes.
14. Data Security
We implement commercially reasonable administrative, technical, and physical safeguardsdesigned to protect personal information.
However, no internet transmission or electronic storage system is guaranteed to be 100%secure.
By using our Site, you acknowledge and accept these inherent risks.
15. International Users
If you access our Site from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ from those in your country.
By using the Site, you consent to such transfers.
16. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
● Accessing your data
● Correcting inaccurate information
● Requesting deletion
● Opting out of marketing
● Requesting data portability
● Restricting certain processing activities
To exercise applicable rights, contact us at info@themanecampus.com
We reserve the right to verify identity before processing requests
17. California Privacy Rights
California residents may have additional rights under applicable California privacy laws, including the right to know, delete, or correct certain personal information.
The Mane Campus does not sell personal information as traditionally defined under applicable California privacy laws.
California residents may submit requests by contacting us directly.
18. Children’s Privacy
Our Site is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without proper consent, we may delete such information.
19. Intellectual Property
All website content, branding, graphics, logos, product descriptions, text, photography, videos, and marketing materials are the intellectual property of The Mane Campus unless otherwise stated.
Unauthorized use, reproduction, or distribution is prohibited.
20. Third-Party Links
Our Site may contain links to third-party websites or services.
The Mane Campus is not responsible for the privacy practices, content, policies, or actions of third-party websites.
Users access third-party services at their own risk.
21. No Warranty
The Site and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, except where prohibited by law.
The Mane Campus disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
22. Arbitration & Governing Law
To the fullest extent permitted by law, any disputes arising from use of the Site or purchases made through The Mane Campus shall be governed by the laws of the State of Texas without regard to conflict of law principles.
Any disputes shall be resolved through binding arbitration or in the appropriate courts located within the applicable jurisdiction selected by The Mane Campus.
Users waive the right to participate in class actions or class-wide proceedings where permitted by law.
23. Policy Updates
The Mane Campus reserves the right to modify or update this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting to the Site.
Continued use of the Site after updates constitutes acceptance of the revised policy.